Online Consultations

The Noel Studio helps EKU students develop effective communication skills by promoting critical and creative thinking through peer-to-peer meetings called consultations. For more information about what happens during a consultation and how to best prepare for your consultation, visit For Students: About the Consultations.

How do I begin my online consultation?

Your online consultation will be held in two virtual spaces: on Zoom (where you will see your consultant face-to-face and where you will be able to send them a link to your writing) and in your EKU G-Suite Drive for Education (where you and your consultant will “meet” over a shared Google Doc/Slides/Jamboard/etc.),  which is basically a Google Drive account connected to your EKU account.

STEP 1: EKU G-Suite Drive for Education (Before Your Appointment)

Make sure your writing/communication project is in a Google Doc/Slides/Jamboard within your EKU G-Suite Drive for Education, and set your document permissions to allow comments and edits. You MUST use your EKU G-Suite Drive for Education for Noel Studio online consultations, which means you will have to log out of any other non-EKU Google accounts and log in using your EKU email and password combo.

Click the "Share" button at the top right of the page, near your picture/avatar/icon;

Select the GET LINK area. Does it say “Eastern Kentucky University Anyone in this group with this link can edit”? If so, great! If not, use the CHANGE option to ensure your document has the correct settings:

Then use the drop-down menus to select “Eastern Kentucky University”and “Editor”; you can then select “Done” to exit this menu:

If you aren’t familiar with your EKU G-Suite Drive for Education*, visit https://it.eku.edu/gsuite_account and/or https://it.eku.edu/gsuite_drive. If you are unable to set up your work in the appropriate EKU G-Suite Drive for Education platform prior to your online consultation, your consultant can assist during the online consultation.

*The EKU G-Suite includes all the same tools as generic Google Drive: Google Docs (for papers), Slides (for presentations), Jamboard (for brainstorming), etc.

STEP 2: Finding Your ZOOM Meeting Room Link

Find your Consultant’s unique Zoom Meeting Room link. This link should be included in your Noel Studio Online Consultation confirmation/reminder emails (if these aren’t in your inbox, check your JUNK/SPAM/CLUTTER folders):

You can also log back into our scheduling system and find your Consultant’s unique Zoom Meeting Room link in theLOCATION field of the Appointment Form:

If you cannot find your confirmation/reminder emails and cannot get into our online scheduling system to retrieve your Zoom link from the Appointment Form, contact us using the chat box at studio.eku.edu and we can re-share your link.

STEP 3: Accessing/Joining Your Online Consultation via ZOOM

Join your Consultant’s unique Zoom Meeting Room by clicking on the active link. If the link is not active, you may need to copy the link and paste it into your internet browser. Both actions should launch the Zoom app automatically. You may be prompted to use your computer’s audio and video; please give permission for these settings.

You will enter into a Zoom Waiting Room first. Your Consultant will admit you to the Zoom Meeting Room when it is time for your online consultation to begin (they may be in another online consultation immediately before your online consultation).Please try to log into your online consultation at least five minutes prior to your appointment time. 

STEP 4: Sharing Your Work with Your Consultant

Once you and your consultant are face-to-face in Zoom, copy your EKU G-Suite Drive for Education Doc/Slides/Jamboard link (remember to set permissions to allow edits by EKU accounts as outlined in STEP 1):

Click the "Share" button at the top right of the page, near your picture/avatar/icon;

Select the GET LINK area and use the “Copy link” option to grab the appropriate link. Remember, permissions must be set so that anyone at EKU can edit your document (see STEP 1):

Now, share your link with your Consultant by pasting it in the Zoom chat function (found at the bottom of the Zoom window). If you have additional documents to share that are not in your EKU G-Suite Drive for Education (e.g. a PDF of an assignment prompt, reading, etc.), you can use the FILE option to share:

Your consultant will join you in your EKU G-Suite Drive for Education Doc/Slides/Jamboard and work can begin!
 

Step 5: Ending Your Appointment:

At the end of your time together, your Consultant will end the Zoom Meeting and/or you will exit the Zoom Meeting Room. Your consultant will also leave the EKU G-Suite Drive for Education Google Doc/Slides/Jamboard that you shared — you will see their icon disappear from the menu bar.

Whatever notes, suggestions, and/or comments you and your consultant make will remain on your EKU G-Suite Drive for Education Google Doc/Slides/Jamboard for your reference at your convenience. You will also receive notes about your consultation in the form of a “Record of Consultation” (RoC) via an automated email from our scheduling system (the RoC will be attached as a PDF) within 24 hours of your consultation. The RoC also serves as “proof” of your Noel Studio consultation, should your instructor require such (it is your responsibility to share the RoC with your instructor according to your instructor’s preferences). 

Please also take time to complete our consultation satisfaction survey, which will be sent to you by email, so that we can keep improving our services. 


We hope these instructions will make your online appointment a success. We look forward to working with you!

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General Information about Online Consultations

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Additional Resources

EKU Libraries: Distance & Online Learning Support

If you have any questions or need additional information, please contact us at:

• noelstudio@eku.edu

• 859-622-7330

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