Schedule an Appointment
Beginning Monday, February 22, consultations are available both ONLINE and IN-PERSON:
- For more information about our COVID-19 policies and procedures for IN-PERSON consultations, visit COVID-19 POLICIES/UPDATES.
- To learn more about our ONLINE consultations, visit FOR STUDENTS>ONLINE CONSULTATIONS.
- To learn more about consultations in general, visit FOR STUDENTS>ABOUT THE CONSULTATIONS.
- If you need assistance making or accessing your online consultation, chat with us via the chat box on our homepage.
NOTE: Space, online consultation, and in-person consultation hours differ. You can view all hours on our Hours & Location page.
How to Schedule A Consultation
STEP 1: Logging into the Noel Studio Consultation Scheduling Platform
Select or click on the Schedule or Join a Consultation icon on this page or on the Noel Studio homepage (www.studio.eku.edu):
Your username and password is the Microsoft Azure single-sign on already in use for logging into Blackboard, EKU Direct, EKU MyMail, Google Drive, NuPark and many other EKU online accounts. For example:
- Username: email@example.com
- Password: your password is the same across all Azure logins.
If you have never made a Noel Studio appointment, you will be asked to register your account before you can begin scheduling appointments.
STEP 2: Selecting the Correct Schedule - ONLINE or IN-PERSON
Use the drop-down menu in the top (blue) header to select the correct schedule for your preferred consultation format.
- Choose "1. ONLINE Consultations - SEMESTER YEAR" if you want to meet with a consultant online via Zoom.
- Choose "2. IN-PERSON Consultations - SEMESTER YEAR" if you want to meet your consultant in-person in the Noel Studio, which is located in the Main Library on the Richmond campus. Please note, while scheduled for an hour, IN-PERSON consultations cannot exceed 45 minutes; this allows for a 15-minute cleaning/sanitizing period bewteen consultations.
STEP 3: Selecting an Consultation Date and Time
Once registered and/or logged in, you will see consultation availabilities for the current semester organized by date, consultant, and time. You can use the PREV WEEK | CURRENT WEEK | NEXT WEEK menu (marked in the image below) or the calendar icon to navigate to your preferred date. Available time is represented by small white boxes; each box represents 15 minutes. Identify an hour-length slot (four white boxes) that works for you and select or click on the white box that corresponds with the date and start-time you want to reserve:
PLEASE NOTE: Our online booking system will not allow students to schedule their own online consultation unless a full hour is available/open following the selected start time for the appointment. Consultation availability is broken down into 15-minute increments, which means that there must be at least four white blocks in a row to schedule an appointment; otherwise, you will receive an error message stating the selected time is already booked or otherwise unavailable. For ONLINE consultations, you will receive a similar error message if you select a starting time that is less than thirty minutes away; if the consultation slot you need starts in less than 30 minutes for online appointments, you can request that time via the chat box located at studio.eku.edu. IN-PERSON consultations MUST BE scheduled AT LEAST one hour (60 minutes) in advance--NO EXCEPTIONS.
STEP 4: Completing the Appointment Form
Once you have selected a full hour-length consultation slot, a new window with the appointment form will pop-up (you may have to turn off or pause your pop-up blockers). This appointment form is where you can tell us more about your assignment (e.g. course, instructor, type of product, due date, what you’d like to focus on). Use the “Comments” box to share additional information about your assignment and/or needs (e.g. I need help brainstorming, I’m worried about APA formatting, I’d like to practice my speech and get feedback, etc.).
STEP 5: Saving Your Appointment
Select or click on CREATE APPOINTMENT. You should receive an on-screen confirmation and an automated email confirmation to your EKU email address. Please note that the Zoom Meeting Room link for your online consultation will be included in your appointment confirmation and reminder emails (automated reminders are sent the day before your appointment), but is also listed in the LOCATION field of the Appointment form (see image below).
If you do not see the confirmation and/or reminder emails in your inbox, check your JUNK/SPAM/CLUTTER folders. These emails include the Zoom Meeting Room link for your online consultation, links to directions on how to access and/or prepare for your online consultation, and links to information about using your EKU G-Suite Drive for Education.
STEP 6: EKU's G-Suite Drive for Education (Before and During Your Appointment)
Make sure your writing/communication project is in a Google Doc/Slides/Jamboard within your EKU G-Suite (Google) Drive for Education, and set your document permissions to allow comments and edits. This applies to both ONLINE and IN-PERSON consultations (to help ensure we adhere to six-foot physical/social distancing requirements).
You MUST use your EKU G-Suite (Google) Drive for Education for Noel Studio online consultations, which means you will have to log out of any other non-EKU Google accounts and log in using your EKU email and password combo.
Click the "Share" button at the top right of the page, near your picture/avatar/icon;
Select the GET LINK area. Does it say “Eastern Kentucky University Anyone in this group with this link can edit”? If so, great! If not, use the CHANGE option to ensure your document has the correct settings:
Then use the drop-down menus to select “Eastern Kentucky University”and “Editor”; you can then select “Done” to exit this menu:
If you aren’t familiar with your EKU G-Suite Drive for Education*, visit https://it.eku.edu/gsuite_account and/or https://it.eku.edu/gsuite_drive. If you are unable to set up your work in the appropriate EKU G-Suite Drive for Education platform prior to your online consultation, your consultant can assist during the online consultation.
*The EKU G-Suite includes all the same tools as generic Google Drive: Google Docs (for papers), Slides (for presentations), Jamboard (for brainstorming), etc.
STEP 7: Joining Your Consultation
ONLINE (ZOOM & EKU G-Suite/Drive)
The Zoom link for your online consultation is in the LOCATION field of the Appointment Form after you save your appointment. It also should be included in your Noel Studio online consultation confirmation/reminder emails (if these aren’t in your inbox, check your JUNK/SPAM/CLUTTER folders). You will need to share the EKU G-Suite Drive for Education link to your work with your consultant once you are in the Zoom meeting. See FOR STUDENTS > ONLINE CONSULTATIONS for more detailed instructions for joining your online consultation and sharing your work with your consultant.
IN-PERSON consultations take place in the Noel Studio, which is located in the Main Library on EKU's Richmond campus. Please note that, due to COVID-19 protocols, the only accessible entrance to the Main Library is the Main/Little Entrance (near the Combs Building). Students must also check in using their EKU ID (or EKU ID number and another picture ID). ONLY EKU students, staff, and faculty are prermitted to enter the Main Library.
To access the Noel Studio from the Main/Little Main Library enstrance, walk toward the back of the building, pass the main staircase, and enter into the Grand Reading Room; the only accessible entrance to the Noel Studio is located immediately to the left upon entering the Grand Reading Room. Students should check-in with the Desk Consultant at our reception desk (located under the spiral staircase) no earlier than 5 minutes prior to the start of their consultation; if you do not check-in, we will not know you have arrived for your consultation.
Additionally, students are still asked to upload (copy+paste) their work into a Google Doc/Slides/Jamboard prior to the consultation. Students and consultants will then work in the Google Doc/Slides/Jamboard together from separate computers. There are a limited number of computers in the Noel Studio, so students should consider bringing their own computer to their consultation(s) when/if possible.